β’ All orders are final. No cancellation, modification, exchange, return, or refund. Any size/material change may affect pricing. All payments are non-refundable.
β’ 50% advance at order confirmation. Balance payable before loading from China.
β’ Quoted prices valid for 30 days. GST extra. Import duty, taxes & shipping as per actuals.
β’ Mattress not included with beds.
β’ Delivery will be scheduled mutually. An adult with valid ID must be present. Failed delivery will attract re-delivery charges.
β’ Client must ensure smooth site access (lift, stairs, entry size, parking, etc.). Any special arrangements are at clientβs cost.
β’ Damage to premises is not covered unless due to our proven negligence (limited to repair only).
β’ Manufacturing defects must be reported within 48 hours of delivery with opening video. No claims after this. Wear & tear / misuse not covered.
β’ Minor repairable damage will not qualify for replacement.
β’ Wooden crating available on request at extra cost.
β’ Company is not responsible for delays due to uncontrollable events (shipping, customs, weather, strikes, etc.).
β’ Transport from Bhiwandi Warehouse, Mumbai to delivery location is extra.