Terms and Conditions

(1) USE OF OUR WEBSITE
When you use this website and place orders through it, you agree to:

  • Use this website to make enquiries and legally valid orders only.
  • Not make any false or fraudulent orders. If an order of this type may reasonably be considered to have been placed, we shall be authorized to cancel it and inform the competent authorities.
  • Provide us with your email address, postal address, and/or other contact details truthfully and accurately. You also agree that we may use this information to contact you in the context of your order if necessary.

If you do not provide us with all the information we need, you cannot place your order.

(2) CONTRACT
After you place an order, you will receive a confirmation call/email.

(3) AVAILABILITY OF PRODUCTS
All orders are subject to the availability of product(s). Along these lines, if there are difficulties regarding the supply of products or there are no more items left in stock, we reserve the right to provide you with information on substitute products of the same. If you do not wish to order the substitute products, we will reimburse any amount that you may have paid.

(4) REFUSAL TO PROCESS AN ORDER
While we will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the order confirmation. We reserve the right to do so at any time. Additionally, we reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same.

We shall not be liable to you or any third party for removing any product or modifying any product or material or content from our website or not processing an order once we have sent the order confirmation.

(5) DELIVERY
In continuation of clause (3) above regarding the availability of products and extraordinary circumstances, we will try to ensure that the order, consisting of product(s), is sent by the date indicated in the delivery confirmation or, if no delivery date is specified, within the estimated time frame, with a maximum period of 30 days from the date of order confirmation. Nonetheless, there may be delays due to reasons such as unforeseen circumstances or the delivery zone.

For the purpose of these conditions, “delivery” shall be understood to have taken place, or the order “delivered,” as soon as you or a third party indicated by you acquires physical possession of the goods, which will be evidenced by the signing of the receipt of the order at the delivery address indicated by you.

(6) PRICE AND PAYMENT
We make every effort to ensure that the prices featured on the website are correct, but errors may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or canceling it. If we are unable to contact you, the order will be considered canceled, and all amounts paid will be refunded to you in full.

We are not obliged to provide you with any product at the incorrect lower price (even when we have sent the shipping confirmation mail) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price.

The prices on the website includes Goods and Service Tax (GST), duties, cesses. Delivery charges are excluded. Prices may change at any time.

(7) TAXES
Pursuant to the prevailing rules and regulations in force, all purchases made through the website are subject to all applicable taxes, including but not limited to GST, duties, cesses, etc.

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